Why is the sound on my Apple iPhone 5s not working

How to turn up ringer on Apple iPhone 5s

It might be that the Apple iPhone 5s has been set to silent, and therefore is not able to make any sound.

In the top left corner, make sure that the silent switch is not turned on. If that is the case, turn if off.

Then, put some sound on the Apple iPhone 5s by using the built in sound up button on the side of the Apple iPhone 5s.

Do no disturb

It is also possible that the Apple iPhone 5s has been put in the do not disturb mode.

In the Settings > Do not disturb menu, check that both manual and scheduled options are set to off, to make sure that the do not disturb mode is not engaged.

How to turn ringer up on Apple iPhone 5s

Then, put ringer and alert sound, by going in the Settings > Sound menu, where it is possible to mute or unmute the volume for the sounds, alerts, and the ringer.

Headphones check

As a security, if you still don't hear a ring at this point, try plugging in your headphones.

It is possible that the phone got stuck in the headphones mode, and won't play loud sound, but only play sound in the headphones.

If that is the case, try to plug and unplug them a few times.

If that didn't work, try restarting your Apple iPhone 5s.

Backup and restore

The last restore after having tried all previous, is to perform a full backup and restore, as this might solve any possible software issue on your phone.

If this last solution didn't work, then the issue is most likely hardware, and the Apple iPhone 5s should be brought to a specialist for physical repair, as some component might be damaged.

Frequently Asked Questions

Why sound iphone not working if sound is on?

There are several options. For example, the Apple iPhone has been put into Do Not Disturb mode. In Settings > Do Not Disturb, make sure both manual and scheduled options are disabled to make sure Do Not Disturb is not enabled.

What to do if the iPhone vibrates but no sound?

If your iPhone vibrates but produces no sound, there are several steps you can take to address the issue: Check the volume settings; Toggle the mute switch; Restart your iPhone; Check Do Not Disturb mode; Ensure sound settings for specific features; Inspect the iPhone's speakers; Test with headphones or Bluetooth; Update your iOS.