Why is the sound on my Apple iPhone 5s not working

It might be that the Apple iPhone 5s has been set to silent, and therefore is not able to make any sound. In the top left corner, make sure that the silent switch is not turned on. If that is the case, turn if off.


How to turn up ringer on Apple iPhone 5s

It might be that the Apple iPhone 5s has been set to silent, and therefore is not able to make any sound.

In the top left corner, make sure that the silent switch is not turned on. If that is the case, turn if off.

Then, put some sound on the Apple iPhone 5s by using the built in sound up button on the side of the Apple iPhone 5s.

Do no disturb

It is also possible that the Apple iPhone 5s has been put in the do not disturb mode.

In the Settings > Do not disturb menu, check that both manual and scheduled options are set to off, to make sure that the do not disturb mode is not engaged.

How to turn ringer up on Apple iPhone 5s

Then, put ringer and alert sound, by going in the Settings > Sound menu, where it is possible to mute or unmute the volume for the sounds, alerts, and the ringer.

Headphones check

As a security, if you still don't hear a ring at this point, try plugging in your headphones.

It is possible that the phone got stuck in the headphones mode, and won't play loud sound, but only play sound in the headphones.

If that is the case, try to plug and unplug them a few times.

If that didn't work, try restarting your Apple iPhone 5s.

Backup and restore

The last restore after having tried all previous, is to perform a full backup and restore, as this might solve any possible software issue on your phone.

If this last solution didn't work, then the issue is most likely hardware, and the Apple iPhone 5s should be brought to a specialist for physical repair, as some component might be damaged.

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Help smartphone
About the author - Help smartphone
He is an enthusiast technology specialist. His goal is to help everybody experiencing troubles with their phone finding the solution, and making the best use of their devices and apps.
 



Comments (2)

 2021-07-02 -  Sara López
You solved it for me !! Thank you very much, the sound of my iphone already works.
 2021-07-02 -  admin
Thanks for letting us know, glad it helped!

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