How to turn off find my Apple iPhone XS Max?

When trying to backup and restore an Apple iPhone XS Max, using the iTunes option, it usually happens that the error message find my iPhone must be turned off arise, in which case it is not possible to proceed with the Apple iPhone XS Max restore.

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How to restore iphone with find my iphone on Apple iPhone XS Max

When trying to  backup and restore ‌  an Apple iPhone XS Max, using the iTunes option, it usually happens that the error message find my iPhone must be turned off arise, in which case it is not possible to proceed with the Apple iPhone XS Max restore.

See below our guides with several solutions to turn off the find my phone options, but also to turn back on the find my iphone option if necessary, and solutions to proceed with your phone restore.

Turn off find my iphone on Apple iPhone XS Max

On the Apple iPhone XS Max, go to Settings > iCloud > Find my phone. There, you can switch off the find my phone option.

You will be prompted for your Apple ID password, which is necessary to turn off the option to find your phone at this point.

Turn off find my iphone on iCloud

Another solution is to turn off the find my phone setting directly from the iCloud account, on iCloud.com.

To do so, respect the following steps :

  • turn off the Apple iPhone XS Max at first,
  • sign in iCloud using below link and the iCloud account associated with the Apple iPhone XS Max,
  • select all devices,
  • find the Apple iPhone XS Max that has been turned off,
  • click on remove from account, or delete if the remove from account isn't available.
iCloud find my phone

Put iPhone in recovery mode

If the previous solutions did not work out for you, the last solution to perform the restore, is to first put the Apple iPhone XS Max in recovery mode.

Find my iPhone

Problem description

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