How to transfer Viber to new phone?

How to transfer Viber to new phone? [English]

How to transfer Viber to new phone

Transfering Viber to a new phone is pretty easy, by using the backup function that will save the Viber message history. Setup the backup on the old phone, move the SIM card to the new phone, and import the backup containing the Viber message history.

That's all! See below a full walkthrough to perform these operations.

1 - Setup backup on old phone

The first step is to open Viber app, and make sure that a Viber backup has been setup on the old phone.

As both phones will use the same Google account of Apple ID, the baclup that is saved on the old phone will easily be retrieved on the new phone, after having switched the SIM card to the new phone.

Start by going to Viber option by tapping the More button on the bottom right of the interface > settings > account > Viber backup > backup.

Now that you have a fresh backup of your Viber data from your old phone, turn off your old phone, remove the SIM card , and put it in the new phone.

2 - Move SIM card to new phone, install Viber

The Viber backup having been set on the old phone, and the SIM card already having been moved to the new phone, it is time to turn on the new phone. Do the initial setup, and use the same Google account or Apple ID as the old phone.

How can I download Viber? Go to the app store, and install the Viber application.

Viber Messenger: Chats & Calls on the App Store - iTunes - Apple
Viber Messenger - Messages, Group Chats & Calls – Apps on Google Play Store

Have you read?

3 - Activate Viber account

After having installed the application, it is time to transfer Viber to new phone, by activating the Viber account. Start the application, and follow the instructions on screen to install Viber.

Validating the phone number, and using the exact same phone number, is how the transfer of Viber to a new phone will work, as the new phone will use the same phone number and the same account as the previous phone.

Once the call or the SMS has been received to activate the Viber account on the new phone, it will be time to start the transfer of the Viber message history.

4 - Restore Viber content from backup

There are several ways to restore Viber message history content from backup, but by default, once Viber has been reinstalled on the new phone, it should ask by itself if you want to restore Viber message history content on the new phone.

This is the easiest way to transfer Viber to new phone and keep the Viber message history. In case you have this pop-up that opens, click on Restore Now, and skip the next step. If that not's the case, see after how to trigger manually the Viber message history transfer to new phone.

If the Viber message history content is not retrieved automatically, then try doing it yourself.

Tap on the More button on the bottom right of the interface > settings > account > Viber backup > restore.

You will get to the same point as if the Viber message restore had detected automatically that a backup could be downloaded and installed to transfer data to the new phone.

The Viber message history restoration might take some time, depending on your Inernet connection speed, the number of messages to retrieve from the server, and your phone capabilities. On average, expect about half an hour for a full Viber message history transfer to new phone.

A progress percentage will be displayed on screen, showing you how far it is of the Viber message history transfer to new phone. Meanwhile, make sure that the Internet connection is working fine, and that your new phone has necessary power to carry on with the full operation.

5 - Access transfered Viber data on new phone

At the end of the Viber message history transfer to new phone from the online backup, the whole Viber message history will be available in the Viber application.

Simply start again chatting with your contacts, there is nothing more to do now, as all has been transfered!

6 - Transfer Viber media to new phone

In case the Viber media have not been transfered to the new phone, and you want them on top of the message history, plug in both of your phone on a computer, or start by plugging in the old phone via USB connection.

There, simply copy the Viber folder from old phone, and copy it to the new phone. That's all you have to do to transfer all your Viber media to your new phone.

How to backup Viber photos? Simply do this, plug in your phone to a computer, and save the folder Viber on your computer. That's all you have to do to backup Viber photos.

The medias are not automatically saved on online Viber backup, as it would take too much space for some users that are exchanging a lot of data with their contacts, such as pictures and videos.

Transfer of Viber to new phone

By following all these steps, you will have transferred Viber to your new phone, including the whole Viber message history, and all the related Viber pictures and videos. Let us know in comments if worked for you, or if you experienced any issue.

Happy texting using your transferred Viber on your new phone!

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