How to transfer Viber to new phone?

Transfering Viber to a new phone is pretty easy, by using the backup function that will save the Viber message history. Setup the backup on the old phone, move the SIM card to the new phone, and import the backup containing the Viber message history.


How to transfer Viber to new phone

Transfering Viber to a new phone is pretty easy, by using the backup function that will save the Viber message history. Setup the backup on the old phone, move the SIM card to the new phone, and import the backup containing the Viber message history.

That's all! See below a full walkthrough to perform these operations.

1 - Setup backup on old phone

The first step is to open Viber app, and make sure that a Viber backup has been setup on the old phone.

As both phones will use the same Google account of AppleID, the baclup that is saved on the old phone will easily be retrieved on the new phone, after having switched the SIM card to the new phone.

Start by going to Viber option by tapping the More button on the bottom right of the interface > settings > account > Viber backup > backup.

Now that you have a fresh backup of your Viber data from your old phone, turn off your old phone, remove the SIM card, and put it in the new phone.

2 - Move SIM card to new phone, install Viber

The Viber backup having been set on the old phone, and the SIM card already having been moved to the new phone, it is time to turn on the new phone. Do the initial setup, and use the same Google account or AppleID as the old phone.

How can I download Viber? Go to the app store, and install the Viber application.

Viber Messenger: Chats & Calls on the App Store - iTunes - Apple
Viber Messenger - Messages, Group Chats & Calls – Apps on Google Play Store

3 - Activate Viber account

After having installed the application, it is time to transfer Viber to new phone, by activating the Viber account. Start the application, and follow the instructions on screen to install Viber.

Validating the phone number, and using the exact same phone number, is how the transfer of Viber to a new phone will work, as the new phone will use the same phone number and the same account as the previous phone.

Once the call or the SMS has been received to activate the Viber account on the new phone, it will be time to start the transfer of the Viber message history.

4 - Restore Viber content from backup

There are several ways to restore Viber message history content from backup, but by default, once Viber has been reinstalled on the new phone, it should ask by itself if you want to restore Viber message history content on the new phone.

This is the easiest way to transfer Viber to new phone and keep the Viber message history. In case you have this pop-up that opens, click on Restore Now, and skip the next step. If that not's the case, see after how to trigger manually the Viber message history transfer to new phone.

If the Viber message history content is not retrieved automatically, then try doing it yourself.

Tap on the More button on the bottom right of the interface > settings > account > Viber backup > restore.

You will get to the same point as if the Viber message restore had detected automatically that a backup could be downloaded and installed to transfer data to the new phone.

The Viber message history restoration might take some time, depending on your Inernet connection speed, the number of messages to retrieve from the server, and your phone capabilities. On average, expect about half an hour for a full Viber message history transfer to new phone.

A progress percentage will be displayed on screen, showing you how far it is of the Viber message history transfer to new phone. Meanwhile, make sure that the Internet connection is working fine, and that your new phone has necessary power to carry on with the full operation.

5 - Access transfered Viber data on new phone

At the end of the Viber message history transfer to new phone from the online backup, the whole Viber message history will be available in the Viber application.

Simply start again chatting with your contacts, there is nothing more to do now, as all has been transfered!

6 - Transfer Viber media to new phone

In case the Viber media have not been transfered to the new phone, and you want them on top of the message history, plug in both of your phone on a computer, or start by plugging in the old phone via USB connection.

There, simply copy the Viber folder from old phone, and copy it to the new phone. That's all you have to do to transfer all your Viber media to your new phone.

How to backup Viber photos? Simply do this, plug in your phone to a computer, and save the folder Viber on your computer. That's all you have to do to backup Viber photos.

The medias are not automatically saved on online Viber backup, as it would take too much space for some users that are exchanging a lot of data with their contacts, such as pictures and videos.

If you do not find the Viber folder in your phone’s root folder, check other folders such as the following:

Android\data\com.viber.voip\

Copy the whole content of the folder from your old phone to your new phone to transfer all your data.

By browsing the various folders, you will find files stored by Viber on your phone and can access them directly from your computer’s file explorer:

  • .gif – contains all GIFs exchanged by Viber messages,
  • .ptt – contains all Viber voice messages as audio files,
  • .thumbnails – contains all pictures exchanged in Viber conversations,
  • User photos – contains all Viber contacts profile pictures.

The only media exchanged on Viber that you won’t find in this folder are the videos exchanged in conversations.

They are located under a more standard folder that is easier to find:

Movies\Viber

This folder also has to be copied from your old phone to your new phone through USB in order to complete your Viber media transfer to your new device!

Transfer of Viber to new phone

By following all these steps, you will have transferred Viber to your new phone, including the whole Viber message history, and all the related Viber pictures and videos. Let us know in comments if worked for you, or if you experienced any issue.

Happy texting using your transferred Viber on your new phone!

Frequently Asked Questions

Is it difficult to Viber messages transfer to new phone?
Transferring Viber to a new phone is quite easy using the backup feature that will keep your Viber message history. Set up a backup on your old phone, move the SIM card to your new phone, and import the backup containing your Viber message history.
How do I transfer Viber to a new Android phone?
On your old phone, open Viber and go to Settings. Select Account and select Viber Backup. Back up your Viber data, including messages and media files. On your new phone, install Viber and launch the app. During the setup process, enter the same phone number that you used on your old phone. Viber will detect the backup and offer to restore it. Follow the instructions on the screen to complete the transfer.
Can I transfer my Viber account to a new phone?
Yes, you can easily transfer your Viber account to a new phone. Viber provides a built-in feature that allows you to back up and restore your account data, including messages, contacts, and settings.
What process should be followed to transfer Viber chats and data to a new phone?
Transfer Viber by backing up your chats to Google Drive and restoring them on the new device after installing and activating Viber with the same phone number.

Michel Pinson
About the author - Michel Pinson
Michel Pinson is a Travel enthusiast and Content Creator. Merging passion for education and exploration, he iscommitted to sharing knowledge and inspiring others through captivating educational content. Bringing the world closer together by empowering individuals with global expertise and a sense of wanderlust.



Comments (6)

 2020-08-13 -  Любима
Hello! How can I transfer all the contacts from the viber that is on my computer to my phone, which had to reinstall the software and accordingly the viber was deleted …
 2020-08-13 -  admin
Just log in to your phone with the same Viber account. Contacts are part of your account (taken from your phone's contact list and your Viber account). Log back in to your phone and download the Viber archive.
 2022-03-21 -  Turányi Erkka
Why free messages counted as sms?
 2022-03-24 -  admin
@Erkka is how Viber works
 2022-04-13 -  Rosita
Rosita: Hello, I want to transfer some voice messages on Viber from an old device to a new one, how can I do that?
 2022-04-14 -  admin
@Rosita: using the USB data transfer connection on a computer, copy the folder Android\data\com.viber.voip\files\.ptt from the old phone to the new phone. It contains the voice messages. You can also copy the whole folder to transfer all your Viber content from old to new device.

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