Why am I still getting text messages on my old Apple iPhone?

If you are getting messages on your old phone, after having switched to a new Apple iPhone, the issue is that iMessage is still active on old phone, simply switch it off by going to settings > messages and turn off the iMessage button.


Getting messages on old Apple iPhone

If you are getting messages on your old phone, after having switched to a new Apple iPhone, the issue is that iMessage is still active on old phone, simply switch it off by going to settings > messages and turn off the iMessage button.

Deactivate iMessage on old Apple iPhone

To stop your former Apple iPhone device from getting messages sent to the new smartphone, on the old Apple iPhone, do the following.

Open the settings > messages, and there turn off the iMessage option.

The messages should now arrive to the new device, and stop getting to the old Apple iPhone.

Make sure that the phones are connected to Internet, either with WiFi or with mobile network, so the changes will be applied to the corresponding AppleID account, which is the same on both phones.

No access to old Apple iPhone getting texts

If you have no more access to the old Apple iPhone, because you sold it, lost it, gave it away, or destroyed it, then you have to use a service from Apple to deactivate iMessage on the old Apple iPhone.

When having the new phone with you, go to Apple deregister iMessage service, and in the no longer have your iPhone section, select your country from the drop down menu, enter your phone number, and click send code.

An SMS will be sent to your phone number with a confirmation code, that has to be entered in their online form.

This will deregister iMessage from former devices, and they will stop getting messages instead of your new device.

If nothing worked, contact the Apple support.

Deregister iMessage
Contact Apple for support and service
The most exciting iOS 7 update for any socialite is call blocking. Tired of fielding calls from that pesky ex or sketchy Nigerian prince? Apple has now enabled users to block both text messages and phone calls from any contact within the Settings app. Single people everywhere rejoice! (Flickr/William Hook)

Frequently Asked Questions

What if texts going to old iPhone?
If you're getting a message on your old phone after you switched to a new Apple iPhone, the problem is that iMessage is still active on your old phone, just turn it off by going to settings > messages and turning off the iMessage button.
What if I am still having issues messages going to old phone?
If you are still having issues receiving messages on your new device, make sure that your phone number is listed correctly in the Send & Receive section of your iMessage settings. You may also want to try resetting your network settings or contacting Apple support for further assistance.
What to do if the iPhone is not receiving messages?
If your iPhone is not receiving messages, there are a few steps you can take to troubleshoot and resolve the issue: check network connectivity, restart iPhone, update iOS, turn off Airplane Mode, check message settings, reset network settings, contact you
What causes continuous text message reception on an old iPhone, and how can it be stopped?
Continued reception can be due to active iMessage or SIM card connection. Disabling iMessage or removing the SIM card from the old device can stop the messages.

Michel Pinson
About the author - Michel Pinson
Michel Pinson is a Travel enthusiast and Content Creator. Merging passion for education and exploration, he iscommitted to sharing knowledge and inspiring others through captivating educational content. Bringing the world closer together by empowering individuals with global expertise and a sense of wanderlust.



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