Easy fix when cannot get mail on Apple iPhone or receive email

Have you changed your e-mail password recently? Did you apply a recent software update? Most of the times, the easiest fix would be to remove and add again the account


Cannot get mail on Apple iPhone or receive email

Have you changed your e-mail password recently? Did you apply a recent software update?

Most of the times, the easiest fix would be to remove and add again the account

Solution

Before all, it is important to make sure that the account and password you are trying to use are correct. Try to connect on the web portal of you web-mail, and make sure you have to right password. Otherwise, reset it first before proceeding with the next steps.

Reset WiFi password

Go to Settings > General > Reset > Reset Network Settings. No data will be deleted on your Apple iPhone, but this operation will allow to reset all WiFi passwords.

After the Apple iPhone has restarted, check again the Settings and double check that cellular data is properly turned on.

Test again the email connection, to the email account. If that didn’t fix it, see the other possible solutions.

Reset account

Find the email account with which you are experiencing email problems, and tap on delete account.

The email account will be removed from the Apple iPhone, and everything will remain stored on the remote server, no information will be lost.

After the email account has been removed from the phone, go to Setting > Accounts & Passwords > Add account > Add Mail account.

Now, you can add again the account. Selection which kind of account it is, for example Gmail, Hotmail, Outlook, Yahoo, or another one. Enter the correct email address and the associated password to add the email account back in the phone.

The email account back in the phone, it should now be working again!

Gmail – Google
Outlook, Hotmail – Microsoft free personal email
Yahoo email

How to fix cannot get mail on iPhone

When you cannot get mail on iPhone and getting the errror “Cannot Get Mail The connection to the server failed”, it can mostly be fixed by following below steps:

Gmail iPhone – How to fix cannot get mail on iPhone
  • reenter password of the mail account in settings > accounts and passwords > delete account > add account,
  • move the email that has issues to another folder in the mail box,
  • change the mail account password directly on the email account at your email provider,
  • reset network settings in settings > general > reset > reset network settings.

By following the instructions, you should be able to fix how you cannot get mail on iPhone.

Fix iPhone error Cannot Get Mail: The connection to the server failed
iPhone, iPad, iPod Touch: Cannot Get Mail – The Connection to the Server Failed

Frequently Asked Questions

What to do if iPhone not receiving emails on WiFi?
If your iPhone is not receiving emails over WiFi, then try resetting your WiFi password. Go to Settings > General > Reset > Reset Network Settings. No data will be deleted on your Apple iPhone.
What does the error iPhone connection to the server failed mean?
The error iPhone connection to the server failed indicates that the iPhone is unable to establish a successful connection with the server it is attempting to connect to. This can be due to various reasons such as network connectivity issues, server unavailability, incorrect server settings, or firewall/security restrictions.
What to do if Gmail is not working on iPhone?
If Gmail isn't working on your iPhone, check your internet connection. Restart the Gmail app. Update the Gmail app. Restart your iPhone. Check the status of the Gmail server. Delete and re-add your Gmail account. Clear application cache (if available). If
What troubleshooting methods can resolve issues with not receiving emails on an iPhone?
Methods include checking internet connectivity, refreshing the mail app, ensuring correct account settings, and removing and re-adding the email account.

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Michel Pinson
About the author - Michel Pinson
Michel Pinson is a Travel enthusiast and Content Creator. Merging passion for education and exploration, he iscommitted to sharing knowledge and inspiring others through captivating educational content. Bringing the world closer together by empowering individuals with global expertise and a sense of wanderlust.



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