Why am I still getting text messages on my old Apple iPhone XS Max?
Getting messages on old Apple iPhone XS Max
If you are getting messages on your old phone, after having switched to a new Apple iPhone XS Max, the issue is that iMessage is still active on old phone, simply switch it off by going to settings > messages and turn off the iMessage button.
Deactivate iMessage on old Apple iPhone XS Max
To stop your former Apple iPhone XS Max device from getting messages sent to the new smartphone, on the old Apple iPhone XS Max, do the following.
Open the settings > messages, and there turn off the iMessage option.
The messages should now arrive to the new device, and stop getting to the old Apple iPhone XS Max.
Make sure that the phones are connected to Internet, either with WiFi or with mobile network, so the changes will be applied to the corresponding AppleID account, which is the same on both phones.
No access to old Apple iPhone XS Max getting texts
If you have no more access to the old Apple iPhone XS Max, because you sold it, lost it, gave it away, or destroyed it, then you have to use a service from Apple to deactivate iMessage on the old Apple iPhone XS Max.
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Get your courseWhen having the new phone with you, go to Apple deregister iMessage service, and in the no longer have your iPhone section, select your country from the drop down menu, enter your phone number, and click send code.
An SMS will be sent to your phone number with a confirmation code, that has to be entered in their online form.
This will deregister iMessage from former devices, and they will stop getting messages instead of your new device.
If nothing worked, contact the Apple support.
Deregister iMessageContact Apple for support and service
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Frequently Asked Questions
- What if texts going to old iPhone?
- If you're getting a message on your old phone after you switched to a new Apple iPhone, the problem is that iMessage is still active on your old phone, just turn it off by going to settings > messages and turning off the iMessage button.
- What if I am still having issues messages going to old phone?
- If you are still having issues receiving messages on your new device, make sure that your phone number is listed correctly in the Send & Receive section of your iMessage settings. You may also want to try resetting your network settings or contacting Apple support for further assistance.
Michel Pinson is a Travel enthusiast and Content Creator. Merging passion for education and exploration, he iscommitted to sharing knowledge and inspiring others through captivating educational content. Bringing the world closer together by empowering individuals with global expertise and a sense of wanderlust.
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