My mobile data is on but not working on Apple iPad 9.7

When the Internet mobile connection, also called mobile data, does not work on Apple iPad 9.7, meaning the phone will not connect to Internet with the SIM card operator connection, there might be different root cause.


How to fix cellular network not available on Apple iPad 9.7

When the Internet mobile connection, also called mobile data, does not work on Apple iPad 9.7, meaning the phone will not connect to Internet with the SIM card operator connection, there might be different root cause.

Apple iPad 9.7 turn off WiFi

The first step is to turn off WiFi in Settings > Wifi, in order to be able to work on the mobile connection, and be sure that the Apple iPad 9.7 will not connect automatically to a WiFi.

How to turn on cellular data on Apple iPad 9.7

Now, the first step is to activate the mobile network on Settings > Cellular, where the cellular data must be enabled.

How to reset network settings Apple iPad 9.7

Now, it is important to reset the network settings, in Settings > General > Reset, with the option Reset Network Settings.

It will not change any data on your phone, but will simply reset the network connection, and delete all the WiFi passwords and previous connections.

Meaning you will have to then reconnect to any previously connected WiFi, and enter again the password.

However, this should now have allowed your Apple iPad 9.7 to connect to Internet through the cellular network.

How to change APN on Apple iPad 9.7

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If reseting the network settings did not let your phone connect to mobile internet, then the issue is not coming from your phone setup, but from the connection itself.

See our operator guides, as you have to setup an APN, also called Access

Point Name, in order to connect to Internet through your phone provider mobile network.

Lyca mobile activate Internet setup access point name

How to activate mobile data in VodaFone

To activate  mobile data   in VodaFone, follow these simple steps:

  • turn  mobile data   on, and eventually data roaming in case you are in another country,
  • create a new APN, also called Access Point Name, and simply call it www,
  • wait a few minutes and the  mobile data   in VodaFone will be activated, provided that your SIM card has been activated and you have sufficient credit.
How to activate mobile data in VodaFone – new SIM card from VodaFone

Frequently Asked Questions

What to do if iPhone data not working?
Try turning off Wi-Fi in Settings > Wi-Fi to be able to work with your mobile connection and make sure your Apple iPhone doesn't automatically connect to WiFi. And activate the mobile network in the menu Settings > Cellular, where cellular data should be turned on.
Why is Vodafone 4G not working iPhone?
There could be multiple reasons why Vodafone 4G may not be working on an iPhone. Some possible causes include network congestion, issues with the device's software or hardware, incorrect network settings, or a problem with the Vodafone network itself.

Problem description

How to reset network settings on Apple iPad 9.7. Could not activate cellular data network. Could not activate mobile data network. My mobile data is on but not working. Why does my Apple iPad 9.7 say no service. Apple iPad 9.7 not connecting to internet. Apple iPad 9.7 cellular data not working. Apple iPad 9.7 won t connect to internet. Cellular network not available.


Michel Pinson
About the author - Michel Pinson
Michel Pinson is a Travel enthusiast and Content Creator. Merging passion for education and exploration, he iscommitted to sharing knowledge and inspiring others through captivating educational content. Bringing the world closer together by empowering individuals with global expertise and a sense of wanderlust.


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