Panasonic Eluga I3 WiFi connected but no Internet



Turn it off and back on again

As usual, the first step with any issue, is to try to turn your phone off and back on again. After that, you can try the following solutions.

Network connection check

It is important to check that the network connection is working properly.

In the Settings > Data usage, check that  mobile data‌  is activated, and that you haven’t exceeded the data limit, if you have set up one. In that case, either remove it or increase it.

Access Point Names

network: Find local activitiesnetwork: Find local activities  

It might be that your carrier requires an  Access Point Name‌  APN to be setup in order to have a working Internet connection.

They differ by carrier, so you will need to check with your carrier what is required.

Lyca mobile activate Internet setup access point name

Network mode

It might be that the cellular data is not working because the wrong type of Internet connection has been chosen.

By going to the Settings > Mobile Networks > Network mode, try to change the type of mobile connection, from switching from 3G to 4G for example or selecting the phone automatic network mode selection if that wasn’t the case.

Network provider

When none of the previous solutions have worked, the last resort is to contact the network provider, and check with them what the issue could be, which might come from their configuration, or from a dysfunctional SIM card, in which case they will send you a new one.

Solve WiFi connected but no Internet Android

To solve the issue WiFi connected but no Internet connection on Android, follow these simple steps:

- check if Internet is actually connected, and turn on WiFi or mobile internet,

- disable and enable WiFi or mobile internet,

- forget the network and add it back,

- reset the  WiFi connection‌  by unplugging the Internet router, waiting 30 seconds, and plugging it back.

Problem description

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Before doing anything with your phone, make sure that the WiFi you are trying to use is effectively working, by connection another device such as a computer, tablet, or another smartphone, to that same WiFi using the same identifier.


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